Return Policy
Return Periods
Time period begins the day you receive your product. Items should be returned in like-new condition. Credit will be issued back on the original purchase credit card — less related shipping charges. Also, depending on the circumstances, a 50% restocking fee may apply (to cover our loss), since we cannot resell a used instrument.
| Which Product | Defective | Other Issue(s) |
|---|---|---|
| Wireless Toolbox | 30 days | Varies — determined case-by-case |
Return Method
Return by Mail
- Pack the item well, preferably in its original packaging.
- Include the original packing slip and a copy of the email thread that explains the problem and includes our permission to return the item. Also include your contact information.
- Ship the package using a carrier that includes insurance and tracking information — for example, UPS, FedEx, or USPS Priority Mail.
Our return address is:
Nuts About Nets
15600 NE 8th St., Ste. B1-153
Bellevue, WA 98008
Other Considerations
Damaged or Defective Items
If you receive a product that is damaged in shipping or defective upon arrival, please contact us right away. We will either refund or replace the item (at our discretion). Also, we will cover all reasonable and customary ground shipping fees.